We are dedicated to treating our customers with respect and dignity. At RTR, we train our professionals to engage with you in a respectful, knowledgeable, and courteous manner. We take the time to understand your situation and follow up with solutions that make sense. Building a working relationship with you based on a mutual desire to alleviate financial stress is paramount to our operations. It is our goal to help you resolve your financial concerns with an affordable solution.
CUSTOMER EXPERIENCE MISSION STATEMENT
RTR’s mission is to deliver a customer-centric experience, during each interaction with customers, that is consistent and professional.
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Happy customers of RTR say thank you, and share their story. Check out our testimonials, and see how RTR is here to help.
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Let us know if you believe you are not responsible for the amount owed.
If your account was recently transferred to RTR for loan servicing, and your account is not past due, please contact us.
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