(877) 252-3761

About Us

Who We Are

Based in Dallas, Texas, Real Time Resolutions, Inc. (“RTR”) is a full-service loan servicing and recovery company specializing in mortgage, auto, student, credit card, and other consumer loans. It is our vision to help our customers with their financial obligations in all stages of their loan cycle. Whether your loan is up to date, or falling behind, we offer convenient payment solutions.

We are here to assist you!

Our History

Founded in 2000, RTR is a woman-owned business that has a long history of helping its customers find solutions to their outstanding financial obligations. The organization’s original business was that of a collection agency and servicer of real estate related assets. Today, RTR also manages the collection of commercial, auto, student, and consumer loans.

RTR is a collection agency and a servicer that focuses on its customers.

Our People

RTR relies on the caliber of its people to build lasting relationships with its customers. All of our Customer Solutions Professionals are highly trained on how to resolve financial situations, and more importantly, how to treat the people in those situations with the respect they deserve.

We look forward to working with you.


We take your privacy very seriously. We believe in a culture of compliance, and handle all personal and private information as if it were our very own.

RTR is licensed where required nationwide as a debt collector and mortgage servicer. NMLS ID: 9745

SSAE 16 and PCI Compliance