By Phone
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Call Us Toll-Free
Customers whose accounts are current (servicing accounts):
Toll Free: 855-466-3090
Customer Solutions Professionals are available to assist you during the following hours:
Monday – Friday from 7:00 a.m. – 10:00 p.m.
All times Central
Customers whose accounts are delinquent (collections accounts):
Toll Free: 877-252-3761
Customer Solutions Professionals are available to assist you during the following hours:
Monday – Friday from 7:00 a.m. – 9:00 p.m.
All times Central
By E-Mail or Mail
Contact us today, and someone in our Customer Solutions Department will promptly review your email.
Correspondence:
Real Time Resolutions, Inc.
P.O. Box 36655
Dallas, TX, 75235-1655
*Payments – Mortgages:
Real Time Resolutions, Inc.
P.O. Box 731940
Dallas, TX 75373-1940
*Payments – Auto Loans, Credit Cards, Student Loans, and Other:
Real Time Resolutions, Inc.
P.O. Box 567749
Dallas, TX 75356-7749
*Include your account number on all checks to ensure proper posting.
