(877) 252-3761

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Customer Main Line:  877-252-3761

Customer Solutions Professionals are available to assist you during the following hours:

Monday – Thursday from 7:00 a.m. – 9:00 p.m.*
Friday from 7:00 a.m. – 7:00 p.m.
All times Central

*Hours may vary depending on department. If you reach us after hours, please leave us a voicemail and we will return your call.

 

By Email or Mail

E-Mail

Contact us today, and someone in our Customer Solutions Department will promptly review your email.

Mail

Correspondence

Real Time Resolutions, Inc.
P.O. Box 36655
Dallas, TX, 75235-1655

Payments – Mortgages *

Real Time Resolutions, Inc.
P.O. Box 840923
Dallas, TX 75284-0923

Payments – Auto Loans, Credit Cards, Student Loans, and Other *
Real Time Resolutions, Inc.
P.O. Box 567749
Dallas, TX 75356-7749

Notices of Error or Requests for Information – Mortgage Only:
Real Time Resolutions, Inc.
PO Box 561207
Dallas, TX 75356-10207

 

*Include your account number on all checks to ensure proper posting.