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By Phone
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Call Us Toll-Free
Customer Main Line: 877-252-3761
Customer Solutions Professionals are available to assist you during the following hours:
Monday – Friday from 7:00 a.m. – 9:00 p.m.*
All times Central
*Hours may vary depending on department. If you reach us after hours, please leave us a voicemail and we will return your call.
By Email or Mail
Contact us today, and someone in our Customer Solutions Department will promptly review your email.
Correspondence
Real Time Resolutions, Inc.
P.O. Box 36655
Dallas, TX, 75235-1655
Payments – Mortgages *
Real Time Resolutions, Inc.
P.O. Box 840923
Dallas, TX 75284-0923
Payments – Auto Loans, Credit Cards, Student Loans, and Other *
Real Time Resolutions, Inc.
P.O. Box 567749
Dallas, TX 75356-7749
*Include your account number on all checks to ensure proper posting.