(877) 252-3761

Contact Us

By Phone

Request a Call

Click here to request that we call you now, or at a later time that is convenient for you.

Call Us Toll-Free

Customer Main Line:  877-252-3761

Customer Solutions Professionals are available to assist you during the following hours:

Monday – Thursday from 7:00 a.m. – 9:00 p.m.*
Friday from 7:00 a.m. – 7:00 p.m.
All times Central

*Hours may vary depending on department. If you reach us after hours, please leave us a voicemail and we will return your call.


By Email or Mail


Contact us today, and someone in our Customer Solutions Department will promptly review your email.



Real Time Resolutions, Inc.
P.O. Box 36655
Dallas, TX, 75235-1655

Payments – Mortgages *

Real Time Resolutions, Inc.
P.O. Box 840923
Dallas, TX 75284-0923

Payments – Auto Loans, Credit Cards, Student Loans, and Other *
Real Time Resolutions, Inc.
P.O. Box 567749
Dallas, TX 75356-7749

Notices of Error or Requests for Information – Mortgage Only:
Real Time Resolutions, Inc.
PO Box 561207
Dallas, TX 75356-10207


*Include your account number on all checks to ensure proper posting.