Please call us immediately at 1-877-252-3761. and speak with one of our Customer Solutions Professionals. We are available Mon – Thu 7:00 a.m. – 9:00 p.m., Fri 7:00 a.m. – 6:00 p.m., and Sat 10:00 a.m. – 2:00 p.m. Central. We would like to help you!